FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I reserve my date?

We always suggest coming in for a tour and speaking with an event coordinator before booking. You are able to reserve your date by paying an $800.00 deposit.  This deposit will be taken off of your final balance and will reserve your event with Nazareth Hall. You are able to make this payment in person, or over the phone.

What is your refund policy?

Your deposits are not refundable in the case of a cancellation. If you choose to move your event date, your deposits will be transferred to the new date.

When are payments due?

The initial deposit of $800.00 is due at the time of booking. The second deposit is due eight months prior to your event and the amount is dependent on the ballroom you have reserved.  Three months prior to your event, a $500.00 deposit is due to continue to secure your date. Your final balance along with your guest count will be due no later than 2 weeks prior to event at your final meeting. 

What forms of payment do you accept?

Nazareth Hall accepts any form of payment! Cash, credit/debit cards, checks, and cashier’s checks are all acceptable.

How long do we have the ceremony and reception space for?

You have the ceremony site for a total of three hours.  1.5 hours is allotted for set up, 30 minutes for the ceremony, and 1 hour for pictures.  Your ballroom time will immediately begin 30 minutes after the start of your ceremony. You have your reception ballroom for a total of five hours.  However, you may decorate your reception space beginning at 10:00am the day of your event. 

EXAMPLE:

Grotto 5:30pm, Ladyglen 6:00pm-11:00pm.

What are the decorating policies?

Please see your contract for a detailed decoration policy.  We do not permit glitter, sparkles, or confetti on tables or in our centerpieces. We do not permit anything that may hurt the infrastructure of Nazareth Hall. We do not permit open flames or candlesticks.  All candles must be placed in a secure container.  

When can I decorate my ballroom?

The day of your event, you are able to come in at 10:00am to start decorating.  However, if no one is using your ballroom the night before your event, you may come in anytime 9:00am-5:00pm. Please check with an event coordinator for your availability.

How often/when do I meet with an event coordinator?

You will meet with an event coordinator around eight months before your event date to start the planning process.  She will help you create your room plan, timeline, and answer any questions you may have.  Your event coordinator will keep in contact with you, reminding you about payments, meetings, and other details. You will meet with your coordinator two weeks prior to your event to finalize plans and make final payments.

What is a “Hostess”?

Your hostess is like your right-hand man for the day of your event.  She will arrive two hours before your ceremony begins to go over final details with you, ensuring guests are getting where they need to be. She will also direct waitstaff, assist with cake cutting, bustle your dress, direct the ceremony processional, and communicate with your vendors throughout the day. She is specifically there to cater to your needs and the needs of your guests.

Is there a room minimum?

The room minimum is the minimum amount of money you need to spend in each specific ballroom. This amount varies on the time of year and day of the week, and can be found on page 5 of the catering guide. Any money spent for the day of the wedding will be applied towards the minimum. 

Are there any "hidden fees"?

The following items are what you will be charged for: Ballroom, ceremony site, additional suite, food and bar packages, security officer, and service charge.  Any other items you are charged for are expenses that you have specifically chosen (i.e. specialty linen, chiavari chairs…)

Can I have a ceremony-only service at Nazareth Hall?

No, Nazareth Hall does not permit ceremony-only weddings. You are, however, able to have a reception-only wedding.

Is there a specific time I need to be out of my ballroom?

Your bar will end approximately thirty minutes prior to your hall closing. After your five hours have ended, the lights will gradually turn on.  There is no deadline for clean-up time.  Your hostess and waitstaff will help you bring gifts and decorations to your cars.  Everything that you bring into Nazareth Hall is your responsibility to take home.

Is there a back-up plan for inclement weather?

Depending on if anyone is using the Chapel at the time of your ceremony, you may use the Chapel or your reception ballroom as a substitute for inclement weather. There is no extra fee for moving your ceremony space due to weather.

Can I have a rehearsal?

Yes, you may use our facility for your rehearsal at no charge! Rehearsals must be scheduled and will be self-guided.  Rehearsal dates/times are not guaranteed until two weeks prior to your event as other ceremonies take precedence.

Do you supply vendors for my wedding?

Nazareth Hall supplies the set-up of tables, chairs, linens, and glassware as well as food beverages, waitstaff, and bartenders.  Ask an event coordinator for our list of preferred vendors!

When am I able to get into my bridal suite?

You are welcome to arrive at Nazareth Hall at 9:00am the day of your event.  Your bridal suite is for your convenience the entire day!

Am I allowed to have outside food and drinks?

You are welcome to bring in extra food and drinks into your bridal suite or groom’s room while preparing. However, outside alcohol is prohibited on Nazareth Hall’s premises.  You are not permitted to bring in extra food or drinks to your event.

Is every guest charged for alcohol?

No, vendor’s and children under the age of 12 are only charged the Soft Bar price.  Children under 3 eat and drink for free.

Am I allowed to bring my own cake or desserts?

Yes, cakes and pastries are the only types of food you may bring in for your event.

How much does it cost to extend my room time?

The event taking place in your ballroom is approximately five hours long.  However, if you would like to extend your time, it will cost $1,500.00 to extend your ballroom and bar for 1 hour.

Why will there be a sheriff's deputy at my wedding?

All events including alcohol will be charged an extra $200.00 officer fee.  The officer will be at your event to help with any issues that may arise.

How do you handle three weddings at once?

Our staff at Nazareth Hall are extremely qualified to handle numerous guests and weddings at once.  For every wedding, there is a coordinator at the door greeting guests and directing them where to go.  Each ballroom has its own entrance, bar, and restrooms. However, our Cadet West ballroom has a lobby area that other guests may be walking through.  Please plan accordingly. In regards to parking, there is plenty of parking for every guest!

Do I tip waitstaff?

You are welcome to tip anyone who helps you with your event.  It is not expected, but appreciated. Please have your tips prepared before your event and speak with your event coordinator for details.

What time am I able to check into the Cottage?

Check in for the cottage is at 3:00pm. Check out is at 10:00am.  However, if you have reserved the cottage for multiple nights, you are able to stay in the cottage continuously.